FAQs
What services do you offer?
We provide premium baby gear rentals delivered right to your door.
How do I get started?
Getting started is simple. Select your reservation dates. Add items to your cart and checkout! A 50% deposit is required up front to reserve your gear. 48 hours prior to delivery we will process the remaining 50% and put a damage deposit hold on your credit card.
We have a 48 hour cancelation policy. Any notice less than 48 hours will receive a 50% refund.
What if I have to cancel?
What is the damage deposit?
48 hours prior to gear delivery we will process the final payment and damage deposit. The deposit will show up as a pending transaction on your credit card and will be released after pick up - pending inspection. Gear that is damaged or excessively dirty will be charged accordingly from the damage deposit.
We love our gear too! Get in contact with us before your stay is over and if we are able to part with that item without impacting other reservations we will let you know the cost of an item for purchase.
Want to keep an item?
Our cleaning and sanitizing process
Your family's health and safety is our top priority. Every item goes through our cleaning and sanitization process. High pressure upholstery steamers are used to kill 99% of bacteria without harmful chemicals. We use fragrance free, eco friendly supplies to keep your little ones safe.